Privacy Policy

Your privacy is our top priority. Learn how we protect your data and maintain transparency in our membership management platform.

Last Updated

March 15, 2024

Contact Email

privacy@memverifyplus.com

Contact Phone

+1 (555) 123-4567

Table of Contents

Overview

This privacy policy explains how MemVerifyPlus collects, uses, and protects your personal information. We are committed to ensuring that your privacy is protected and that we comply with all applicable data protection laws and regulations.

By using our platform, you agree to the collection and use of information in accordance with this policy. The personal information that we collect is used for providing and improving our services. We will not use or share your information with anyone except as described in this privacy policy.

Data Collection

What information we collect and how we use it

  • Personal information (name, address, date of birth)
  • Contact details (email, phone number)
  • Membership details (type, category, status)
  • Document verification data (Photo ID, Medicare Card)
  • Family member information for family memberships
  • Volunteer and election candidacy applications

Data Protection

Enterprise-grade security measures

  • End-to-end encryption for sensitive data
  • Secure password hashing and storage
  • Role-based access control (SUPER_ADMIN, ORGANIZATION_ADMIN, MEMBER)
  • Regular security audits and updates
  • Rate limiting for registration and login
  • Secure session management

Your Rights

Your control over personal information

  • Access your personal data and membership details
  • Request data correction or deletion
  • Opt-out of marketing communications
  • Export your data in a portable format
  • Manage your volunteer and election candidacy status
  • Update your family membership details

Data Storage

How we handle and store your data

  • Turso (SQLite on the Edge) for secure data storage
  • Secure document storage for verification files
  • Regular backups and redundancy
  • Data retention policies
  • Geographic data location information
  • Secure API routes for data access

Organization Data

How we handle organization information

  • Company/organization details
  • Admin user information
  • Membership type configurations
  • Document requirement settings

Communication

How we handle announcements and updates

  • Community notices and events
  • Meeting minutes distribution
  • Important updates via email
  • Volunteer and election notifications

Document Management

How we handle your documents

  • Secure storage of verification documents
  • Configurable document requirements
  • Document verification process
  • Access control for sensitive documents

Analytics & Monitoring

How we use data for improvement

  • Usage statistics for platform improvement
  • Performance monitoring
  • Security audit logging
  • Service optimization

Third-Party Services

We use several third-party services to enhance our platform functionality:

  • Resend for email verification and communications
  • Twilio for phone verification (OTP)
  • Turso for secure database operations
  • Next.js for secure API routes and server-side operations

Updates to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Future Considerations

As our platform evolves, we may introduce additional features such as online payment processing, push notifications, and advanced analytics. Any such changes will be reflected in updates to this privacy policy.